Shipping Policy

📦 Shipping Policy

At ClouDIY Nails, we are committed to delivering our handcrafted press-on nails with clarity, care, and reliability.

🌎 Worldwide Shipping

We currently ship to the United Kingdom, the United States, and Canada.

Shipping fees and delivery options will be clearly displayed at checkout.

🇬🇧 United Kingdom

• Standard Shipping (6–8 business days)
  • £3 for orders under £40
  • Free for orders over £40
• Express Shipping (3–5 business days)
  • £6 per order

🇺🇸 🇨🇦 United States & Canada

• Standard Shipping (7–10 business days)
  • £5 for orders under £40
  • Free for orders over £40

*United States & Canada only offer standard shipping.

🪄 Handcrafting Your ClouDIY Nails Set

Every ClouDIY Nails set is made to order. This personalised approach ensures high-quality craftsmanship while supporting sustainability by reducing waste.

Please allow 2–4 business days for our nail artists to create your customised set before dispatch.

📦 Lost or Stolen Parcels

We understand how frustrating it can be when a long-awaited package goes missing. While such situations are beyond our direct control, our dedicated customer service team will work closely with you and the carrier to resolve the issue.

Your satisfaction is important to us, and we will do everything we can to support you.